Privacy Policy

We collect information about you when you use the Services:

1.1 Information You Provide to Us

When you create an account, use the Services, or contact us, you may provide information such as:

• Email address and username.
• Payment details for purchases (processed securely by third-party providers).
• Service usage information: Chat interactions, custom AI character preferences, and shared content.
• Other legally required categories of data.

1.2 Information We Collect Automatically

When you access the Services, we automatically collect certain information about your device and how you interact with our Services, including:

• Device type, operating system, and browser information.
• IP address and general location data.
• Interaction logs and usage statistics.

1.3 Information from Other Sources

When you connect other services to our platform or interact with third-party features, we may receive information about you from third parties, including our service providers and analytics partners.

The collection and processing of your information by these third parties is governed by their respective privacy policies and your privacy settings with those services.

We recommend that you review the privacy policies of these third parties to understand their data practices.

2.1 Purpose of Collection

We collect and process your personal data for the following purposes:

• To provide and improve the Services: We process your information to deliver and personalize the Services, including to operate AI-generated interactions, process your transactions, provide technical support and enhance your user experience through service improvements and engagement analysis.
• To fulfill contractual, quasi-contractual, or other legal obligations, including compliance with applicable laws and regulations, respond to legal requests, and maintain appropriate business records.:
• To manage our relationship with you, including providing customer support, responding to inquiries, sending service notifications, and, with your consent, delivering marketing communications.:
• To conduct our business operations, improve the Services, and develop new features within our registered business scope.:
• To detect, prevent, and investigate security incidents, fraud or unauthorized access.:

We may also use anonymized or aggregated data that cannot identify you personally for analytics, statistical, and research purposes.

2.2 Data Retention and Processing

We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable laws and regulations.

Where multiple retention periods apply, we will retain the data until the latest period expires.

2.3 Where We Process Data

We process and store your personal data on servers located in Taiwan (ROC) and in the locations where the recipients specified in Section 3 are situated.

When we transfer your personal data internationally, we implement appropriate safeguards in accordance with applicable data protection laws. By using our Services, you acknowledge that your personal data may be transferred to and processed in countries where data protection rules may differ from those in your country.

2.4 How We Process Data

We use both automated and manual methods to process your personal data, implementing appropriate technical and organizational measures to ensure security and confidentiality.

We do not sell your personal data.

We share your information only in the following circumstances:

• Service Providers: We work with trusted third-party service providers who help us operate and improve our Services, including providers of cloud hosting and storage, payment processing, analytics services, customer support, under strict data protection agreements.
• Legal Requirements and Security: We may share information when we believe it is necessary to comply with applicable laws and regulations, to respond to valid legal requests and legal process, or to protect rights and safety.
• Business Transfers: In case of mergers, acquisitions, or asset sales.
• Other Users: If you engage in public interactions within the App, certain information you share may be visible to other users.

Darlin™ provides AI-generated responses and content based on your inputs and interactions. The nature and limitations of these AI content features, including user responsibilities and acceptable use guidelines, are detailed in our Terms of Service.

We implement technical and organizational security measures to protect personal data from unauthorized access, use, or disclosure. Our security measures include encryption of sensitive data, access controls, secure data storage systems, and regular security assessments.

While we follow generally accepted standards to protect personal data, no method of transmission over the Internet or method of electronic storage is completely secure.

We regularly review and update our security practices to maintain the safety and security of your information. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify relevant supervisory authorities and affected individuals in accordance with applicable laws.

6.1 Your Rights

You have certain rights regarding your personal data under applicable privacy laws, including the right to:

• Access and obtain a copy of your personal data (reasonable processing fees may apply).
• Update or correct inaccurate information.
• Request deletion of your personal data.
• Opt out of marketing emails.
• Demand the cessation of the collection, processing or use of your personal data
• Restrict or object to processing.

To exercise any of these rights, please contact us at .support@wonders.ai. We will respond to your request within 30 days or as required by applicable law. We may need to verify your identity before processing your request.

6.2 Voluntary Provision of Personal Data

Providing your personal data is voluntary.

However, certain personal data is essential for the provision of our Services. If you choose not to provide necessary information, we may not be able to provide certain features of the Services or process your requests.

A cookie is a small text file stored on your device when you visit our website or use the Services. These technologies help us operate the Services in several ways.

7.1 Types of Cookies We Use:

Essential cookies maintain your login status and security features, while others remember your preferences and personalize your experience. We also use these technologies to analyze how you interact with the Services, detect and prevent fraud, and improve overall performance.

• Essential Cookies (Strictly Necessary): These cookies are fundamental to the proper functioning and security of our Services. These cookies cannot be disabled as they are essential for core features such as authentication, security protocols, Service delivery and basic site operations.
• Optional Cookies (Analytics, Functional, and Marketing): These cookies help us improve the Services, enhance functionality, and provide personalized features and advertising. Some of these cookies may be set by third-party service providers. You can choose whether to accept these cookies. Declining these cookies may limit certain features but will not affect basic site functionality. These include:
  • Analytics cookies that help us understand how users interact with our Services
  • Functional cookies that enable enhanced features and personalization
  • Marketing cookies that are used to deliver relevant advertisements

7.2 Your Cookie Choices

You can control the use of optional cookies.

You can modify your preferences at any time through our Cookie Settings [Insert Link] at any time or your browser settings.

7.3 Additional Information

We are not responsible for third-party cookies placed by external services. Please refer to respective third-party privacy policies for detailed information. Cookie data processing complies with our Privacy Policy, and retention periods vary by cookie type and purpose.

We may update this Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Changes to this Policy will be posted here on our website with a new “Last Updated” date, and, where appropriate, provide you with direct notice of specific changes (such as email notification).

Your continued use of the Services after the effective date of any changes constitutes acceptance of the revised Policy.

If you do not agree with the changes, you should discontinue use of the Services. We encourage you to review this Policy periodically to stay informed about our privacy practices.

If you have questions about this Policy or our data practices, please contact us at:

• Wonders.AI Inc Ltd.
• By email: support@wonders.ai